Customer Service Hotline 1-866-557-RENT
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Customer Service & Information Hotline: (866) 557-RENT [7368]
If you are using a TDD, please call (213) 473-5990.
Additional phone numbers for the department are listed below. If you don't know who to call or the number listed below is a toll call for you, please use the Hotline number and an Operator will connect you to the appropriate unit.

Our Main Office is located at:

Garland Center
1200 West 7th Street, 1st Floor
Los Angeles 90017


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Hours: Public Counter open Monday through Friday: 9am to 4pm
Parking: Pay parking structure on site; enter from 7th Street. (Sorry, validations are not available.)Metered street parking and nearby pay lots are also available.
 
Transit:
 
Metro Rail: Three blocks west of 7th St/Metro Center Station (Blue / Expo / Purple / Red lines).
 
Metro Local 51, 52, 352
 
LADOT: DASH Downtown Routes A & E

last changed 07/03/2014
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 Other HCID Phone Numbers

Affordable Housing Commission - Patricia Villasenor 
(213) 978-1664

Code Enforcement - Complaints
Hotline: 1-866-557-RENT

Code Enforcement - Billing
1-877-614-6873

Custodian of Records
(213) 922-9612

Density Bonus Sign-off  - Marites Cunanan
(213) 808-8806

Fair Housing Hotline - information and complaints
1-800-477-5977

General Manager's Hearings
(213) 808-8681

Handyworker Program
(213) 808-8803 English
(213) 808-8974 Spanish

Home Improvement Loans
(213) 808-8800

Home Buying Assistance 
ve (ADDI)
(213) 808-8972

Housing Opportunities for Person with AIDS (HOPWA)
(213) 808-8805

Major Projects 
(213) 808-8936

Personnel  - (213) 808-8804

Policy & Planning
(213) 808-8809

Portfolio Management (Loan Servicing)
(213) 808-8801

Predatory Lending Hotline
1-800-477-5977

Property Management Training Program 
(213) 808-8527

Rent Adjustment Commission
(213) 808-8838

Rent Escrow Account Program (REAP)
(213) 808-8500

Rent Stabilization - Information and Complaints
Hotline: 1-866-557-RENT

Rent Stabilization - Billing
1-877-614-6873

Utility Maintenance Program (UMP)
(213) 808-8500

Urgent Repair Program (URP)
(213) 808-8562

 

Please email your comments and suggestions regarding the Los Angeles Housing + Community Investment Department website to hcidla.webmaster@lacity.org

last changed 13/03/2014
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Copyright 2013 Housing And Community Investment Department